Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website, or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.

How do we use your information?

We may use the information we collect from you when you use our site in the following ways:

  • To allow us to provide better service you in responding to your customer service requests.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We do not use Malware Scanning, and it is the user’s responsibility to keep their computer updated and implement any malware or antivirus scanners.

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

To maintain the safety of your personal information, we implement a variety of security measures when a user enters, submits, or accesses their information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since all browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website but may provide you with a link to a third-party website.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.

To be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 7 business days.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time, you would like to unsubscribe from receiving future emails, you can email us at or follow the instructions at the bottom of each email or use the patient portal to send us a message and we will promptly remove you from ALL correspondence.

SMS Content Privacy Policy

Last Updated: May 28, 2024

At Rheumatology & Autoimmune Center, we value your privacy and are committed to protecting your personal information. This SMS Content Privacy Policy explains how we collect, use, and protect your information when you subscribe to our SMS services.

Information We Collect

When you sign up for our SMS services, we may collect the following information:

  • Phone Number: To send you appointment reminders, health tips, and other relevant information.
  • Name: To personalize our messages and better manage your subscription.
  • Preferences: Any specific preferences you provide regarding the type of information you wish to receive.

How We Use Your Information

The information we collect is used for the following purposes:

  • Appointment Reminders: To remind you of upcoming appointments and ensure you receive timely medical care.
  • Health Tips and Updates: To provide you with helpful health information and updates relevant to your care.
  • Clinic Announcements: To inform you about new services, changes in clinic hours, and other important announcements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Sharing Your Information

Your information may be shared with trusted third parties who assist us in operating our clinic, conducting our business, or providing services to you, if those parties agree to keep this information confidential. The phone numbers (personal information) collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.


You can opt-out of receiving SMS messages from us at any time by replying “STOP” to any of our messages. You can also contact our clinic directly to request to be removed from our SMS list.

Changes to This Privacy Policy

We may update this SMS Content Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and, if necessary, through SMS notification.

Contact Us

If you have any questions about this SMS Content Privacy Policy or our privacy practices, please contact us at:

Rheumatology & Autoimmune Center

14100 SE 36Th St. Ste# 105 Bellevue, WA 98006

PH: 425-502-8772


By subscribing to our SMS services, you acknowledge that you have read and understood this SMS Content Privacy Policy

and agree to our use of your information as described herein.